SMS Privacy Policy

RWC Property Services (“RWC,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the information you provide when you communicate with us by SMS/text message.

Information We Collect

When you provide your mobile phone number and consent to receive SMS messages from RWC Property Services, we may collect and retain your phone number and related communication information. We may also collect information necessary to manage your property management, leasing, maintenance, or other services.

How We Use Your Mobile Information

We may use your mobile phone number to send SMS/text messages related to:

• Property management and leasing communications
• Maintenance requests and service updates
• Appointment and scheduling notifications
• Property or tenancy-related communications
• Important account or service notifications
• Responses to inquiries or requests you have submitted
• Other communications for which you have provided appropriate consent

SMS Consent and Opt-Out

By providing your mobile phone number and opting in to receive SMS messages from RWC Property Services, you consent to receive text messages from us. Message frequency may vary. Message and data rates may apply depending on your mobile carrier and service plan.

You may opt out of receiving SMS messages at any time by replying STOP to any message you receive from us. After you send STOP, you may receive one confirmation message, and you will no longer receive SMS messages from us unless you provide consent again.

For assistance, reply HELP to an SMS message or contact RWC Property Services directly.

No Sale or Sharing of Mobile Information

RWC Property Services does not sell, rent, or share your mobile phone number or SMS opt-in/consent information with third parties or affiliates for their own marketing or promotional purposes. Mobile information and SMS consent information will not be shared with third parties for advertising or marketing purposes.

We may disclose information to service providers that assist us in operating our business and delivering communications, such as SMS messaging providers, property management platforms, contractors, or other vendors acting on our behalf. These providers may use the information only as necessary to provide the requested services and are not authorized to use your mobile information for their own marketing purposes.

Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information and mobile communication information against unauthorized access, use, disclosure, or loss. However, no method of electronic transmission or storage is completely secure.

Changes to This Policy

We may update this SMS Privacy Policy from time to time. Any changes will be posted with an updated effective date.

Contact Us

If you have questions regarding this SMS Privacy Policy or how your mobile information is used, please contact: